Delivery and warranty
For now we deliver in East Malaysia only: Sarawak, Sabah and Labuan. West Malaysia is coming once we have worked out courier rates. If you are in Semenanjung, WhatsApp us and we will tell you when.
Delivery rates
| Where | Bottles and sets | Pressure washers |
|---|---|---|
| Self-pickup in Bintulu | Free | Free |
| Sarawak | RM8, free from RM100. Next day to most towns by bus or courier. | Free, by bus |
| Sabah and Labuan | RM12, free from RM150. About 2–4 working days. | RM40 by courier |
Choose self-pickup at checkout and we will WhatsApp you when your order is ready to collect in Bintulu.
Pre-orders
Pressure washers are ordered in for you when you order, and arrive in about 7 days. The first batch of Kilat 4U bottles is being bottled in Bintulu now. Either way, we WhatsApp you with the date before anything ships.
Warranty on pressure washers
Every Lutian pressure washer we sell has a 6-month warranty. If it fails within six months of delivery under normal home use, WhatsApp us a photo or a short video of the problem and we replace it.
Something arrived damaged?
WhatsApp us a photo on the day it arrives and we will sort it out with you.
Paying
Pay at checkout on this site, or order on WhatsApp and pay by online banking or DuitNow.